FREQUENTLY ASKED QUESTIONS

THE HERBS:

WHAT SIZE ARE THE HERB PLANTS FOR SALE?

All of the herb plants on our website are growing in 9cm pots.

They have an established root system and balanced top growth and are only sold when they are sufficiently established and in peak condition.

The descriptions of the herbs indicate the mature height they will reach, not the height of the herb in the pot.

There are instances where we sell herbs that are emerging from a period of dormancy eg Mint and French Tarragon at the start of the year, however they are still established plants with a healthy root system and will grow on successfully.

There are also instances when we judge the plant to be sufficiently rooted that at the correct time of year it will grow on very quickly once you receive it - so we may send out plants of varying sizes depending on what batches have sold out and are coming on.

WHY CAN'T I SEE INFORMATION ON ALL OF THE HERBS YOU GROW?

We grow a very extensive range and make the herb plants available for sale once they are ready for planting rather than having a huge catalogue that includes lots of out of stock items.

As we only grow herbs on a seasonal basis this means that the tender annuals are not available all year whereas the hardy, evergreen perennials usually are. Take a look at the list of herbs we grow for an idea of what will be available across the seasons.

SO WHEN DO YOU UPDATE YOUR AVAILABILITY?

Having done our weekly crop walk where we look at the herb plants that are ready, we update the website on a Friday and the herbs are ready immediately. Our range is greatest between approx April and September with the tender herbs like Basil and Lemon Grass usually ready at some point from late May into June.

DELIVERY:

 

HOW MUCH DO YOU CHARGE FOR DELIVERY?

Collection form the nursery is free and this option is available at checkout.

Orders between one and five herbs is £10 inc vat

Orders of six herbs and more is £7 inc vat

Orders to the Isle of Wight, Isle of Man and Scottish Highlands and Islands (according to DPD's list) is £18 inc vat and can take two days. To check DPD's list of postcodes, please click here

WHEN WILL I GET MY HERBS?

Except for Bank Holidays, we have courier collections on a Monday, Tuesday, Wednesday and Thursday and the herbs are delivered to you the day after being collected from the nursery. 

We will keep you advised by placing a note at the head of our home page  regarding ordered and expected despatch dates and when we are experiencing delays.

WHICH COURIER DO YOU USE?

We use DPD  who will contact you and allow you to make changes in respect of when and where the herbs should be delivered, if you are happy for them to be left in a  safe place without a signature or whether you'd like to collect them from one of their secure pick up points.

THE NURSERY:

CAN I VISIT THE NURSERY? APOLOGIES, NOT AT THE MINUTE., ALTHOUGH YOU MAY COLLECT YOUR ORDER.

During the main growing season we have one polytunnel set aside for the herbs that are labelled and ready to go out with us to retail event eg Farmers' Markets. You are welcome to call in and buy from the selection that is available whilst the nursery is open Monday - Friday 9am - 4pm.

WHERE ARE YOU?

We're roughly half way between Winchester and Farnham, on the outskirts of Chawton and Alton in Hampshire and right next to the junction with the A31 and Wolf's Lane, so very easy to get to. Please be aware that we are a working nursery rather than a garden centre so do not have the facilities you may see elsewhere - but we do have an extensive range of wonderful herb plants! The village of Chawton is very well known for its Jane Austen links and a visit to the museum there and the Greyfriar pub or Cassandra's Cup tea room afterwards is a lovely day out.

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